SAMHSA’s updated 2025 crisis-care guidelines outline how communities should design 24/7 crisis systems—covering call centers (988), mobile response, and crisis receiving/stabilization. It emphasizes coordination, equity, and data use to improve outcomes and reduce ED/police reliance. CSR-TTAC
Why it matters: A clear framework agencies can reference when partnering with counties, payers, and law enforcement on crisis pathways.
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