Services
Revenue Cycle Management
● Eligibility Verification: Confirming client insurance details are accurately verified to avert claim rejections and delays.
● Charge Capture and Coding: Applying meticulous coding to ensure the full revenue is captured for services provided.
● Claim Submission and Management: Efficiently submitting claims and monitoring them to resolution, addressing any rejections and shortfalls.
● Payment Posting and Reconciliation: All payments are precisely posted to client accounts, ensuring every transaction reconciles for financial accuracy.
● Client Billing and Collections: We manage billing communications with empathy, fostering prompt settlements while maintaining positive client relations.
● Reporting and Analytics: Utilizing advanced analytics for financial performance insights, pinpointing trends and optimizing revenue streams.
System Administration
● System Optimization: Refining workflows and processes to enhance system functionality and user experience.
● Configuration Support and Maintenance: Offering continuous support to keep systems updated and operating at their best.
● Customization and Integration: Adapting systems to meet your organization’s unique requirements and integrating seamlessly with other tools.
Revenue Cycle Management
Streamlining Financial Operations for Peak Performance
Evia’s Revenue Cycle Management (RCM) service is a comprehensive suite designed to maximize your financial health. We offer a thorough approach that encompasses every stage of the revenue cycle, from client intake to the final balance. Our services include:
- Eligibility Verification: Confirming client insurance details are accurately verified to avert claim rejections and delays.
- Charge Capture and Coding: Applying meticulous coding to ensure the full revenue is captured for services provided.
- Claim Submission and Management: Efficiently submitting claims and monitoring them to resolution, addressing any rejections and shortfalls.
- Payment Posting and Reconciliation: All payments are precisely posted to client accounts, ensuring every transaction reconciles for financial accuracy.
- Client Billing and Collections: We manage billing communications with empathy, fostering prompt settlements while maintaining positive client relations.
- Reporting and Analytics: Utilizing advanced analytics for financial performance insights, pinpointing trends and optimizing revenue streams.
System Administration
Ensuring Reliability and Efficiency in Healthcare Systems
Evia provides System Administration services designed to ensure the reliability and efficiency of your EHR/EMR systems. Our team specializes in:
- System Optimization: Refining workflows and processes to enhance system functionality and user experience.
- Configuration Support and Maintenance: Offering continuous support to keep systems updated and operating at their best.
- Customization and Integration: Adapting systems to meet your organization’s unique requirements and integrating seamlessly with other tools.
End User Training
Empowering Your Team with Expert Knowledge and Skills
Our End User Training service ensures that your staff are fully skilled in using your EHR/EMR systems to their full potential:
- Customized Training Programs: Developing training that aligns with your team’s specific needs and processes.
- On-site and Remote Training Options: Flexible training delivery to suit diverse learning preferences and schedules.
- Continuous Education: Providing ongoing training to keep staff abreast of system updates and industry best practices.
Implementation and Project Management Support
Guiding Successful Technology Adoption from Start to Finish
Our Implementation and Project Management Support services facilitate a smooth and effective transition to new systems:
- Project Planning: Crafting strategic plans to guide successful system implementation and integration.
- Resource Coordination: Overseeing all project facets to ensure adherence to timelines and quality standards.
- Change Management: Offering support to help staff transition to new systems with minimal disruption.
CCBHC Consultation and Support
Evia’s CCBHC Consultation and Support service assists organizations in navigating the CCBHC certification process:
- Program Development: Designing programs that fulfill the rigorous CCBHC requirements.
- Operational Support: Implementing CCBHC standards into everyday operations, including compliance with quality reporting and ensuring financial sustainability.
Through these services, Evia stands as a leader in operational excellence, shining a light on the path to exceptional mental and behavioral health service delivery. Our skilled team ensures that your organization is equipped, educated, and empowered to succeed in every aspect of your operations.
Consultation Services
Strategic Guidance Rooted in Industry Expertise
At Evia, our Consultation Services are designed to help mental and behavioral health organizations build sustainable, compliant, and scalable operations. Whether you’re launching a new program, optimizing internal workflows, or pursuing CCBHC certification, we offer tailored guidance that aligns with your mission and operational goals.
We bring deep industry knowledge and hands-on experience to help you:
- Conduct end-to-end RCM assessments to identify inefficiencies and missed revenue opportunities.
- Define and document standard and specialized billing workflows to ensure consistency and compliance.
- Provide operational audits of front-end and back-end billing processes.
- Offer strategic coding support to align with payer-specific requirements and reduce denials.
- Build custom workflow documentation for training, onboarding, and cross-team alignment.
- Deliver clinical documentation guidance to support medical necessity, billing compliance, and audit readiness.
- Facilitate interdisciplinary coordination between clinical and billing teams for seamless handoffs.
- Support EHR/EMR optimization to align clinical documentation with RCM workflows.
- Create performance dashboards and reporting templates for real-time operational insights.
- Provide compliance consultations to ensure adherence to Medicaid, CCBHC, and payer-specific guidelines.
- Assist with staffing assessments, role clarity, and job function refinement for RCM and clinical teams.
- Prepare organizations for growth by aligning billing, clinical, and administrative functions with strategic goals.
From discovery to execution, we partner with your team to streamline operations, enhance financial performance, and support your ability to deliver high-quality care.
